OSSC, Inc. Privacy Policy

Effective Date: January 1, 2025

Introduction

OSSC, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information we receive from clients, partners, and website visitors.

Although we work within healthcare environments, we do not collect, process, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information when you engage with our website, products, and services:

  • Personal Information: Name, job title, email address, phone number, company name, mailing address, and any other contact details provided voluntarily.
  • Business Information: Details related to your organization’s equipment needs, purchasing history, and service interactions.
  • Website Usage Information: Data such as IP addresses, browser types, and device identifiers collected through cookies or analytics tools to improve our website’s functionality.
  • Communication Data: Records of inquiries, customer service interactions, and other correspondence.

How We Use Your Information

We use your personal and business information to:

  • Provide and improve our services, including equipment installation and maintenance.
  • Respond to inquiries, service requests, and customer support needs.
  • Process transactions and manage contractual obligations.
  • Send updates, technical notices, or service-related communications.
  • Conduct internal research and data analysis for service improvement.
  • Comply with legal and regulatory requirements.

How We Share Your Information

We prioritize the confidentiality of your data and only share it under the following circumstances:

Third-Party Service Providers We may share limited information with trusted subcontractors and vendors who assist us in providing installation, maintenance, and customer service. These partners are required to maintain strict confidentiality and may not use your data for marketing purposes.

Legal Compliance We may disclose your information if required to comply with legal obligations, regulatory authorities, law enforcement requests, or to protect our rights, property, or safety.

Business Transactions In the event of a merger, acquisition, or asset sale, your information may be transferred as part of business continuity processes. We will notify you of any changes in data ownership.

Opt-In Communication & Marketing We do not sell or rent your personal information to third parties. If you opt-in to receive communications from us, we will only send relevant updates related to our services. You may opt out at any time.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Retention of Data

We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Cookies & Tracking Technologies

We use cookies and analytics tools to enhance user experience and website performance. These tools collect non-identifiable usage data, such as page visits and browser types. You can manage cookie settings through your browser.

Your Privacy Choices & Rights

Depending on applicable laws, you may have the following rights regarding your data:

  • Access & Correction: Request a copy of the information we hold about you and correct inaccuracies.
  • Deletion Requests: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications by using the “unsubscribe” link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their policies.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after updates signifies acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Mailing Address: OSSC, Inc. 3401 Quebec Street, Ste. 9000 Denver, Colorado 80207

Phone Number: 303-971-0553

Email: sales@ossc-inc.com

Thank you for trusting OSSC, Inc. with your information. We are committed to maintaining the highest standards of privacy and data protection.